Privacy Policy

Builder Finish Products is committed to protecting your privacy. We have prepared this Privacy Policy to describe to you our practices regarding the Personal Data (as defined below) we collect from users of our website, located at bfpliving.com (the “Website”) and online services (“ Services”).

  1. Questions; Contacting Outer; Reporting Violations. If you have any questions or concerns or complaints about our Privacy Policy or our data collection or processing practices, or if you want to report any security violations to us, please contact us at the following e-mail address: bfp email here

  2. User Consent. By submitting Personal Data through our Website or Services, you agree to the terms of this Privacy Policy and you expressly consent to the collection, use and disclosure of your Personal Data in accordance with this Privacy Policy.

  3. A Note About Children. We do not intentionally gather Personal Data from visitors who are under the age of 13. If a child under 13 submits Personal Data to Outer and we learn that the Personal Data is the information of a child under 13, we will attempt to delete the information as soon as possible. If you believe that we might have any Personal Data from a child under 13, please contact us at info@liveouter.com.

  4. A Note to Users Outside of the United States. If you are a non U.S. user of the Website, by visiting the Website and providing us with data, you acknowledge and agree that your Personal Data may be processed for the purposes identified in the Privacy Policy. In addition, your Personal Data may be processed in the country in which it was collected and in other countries, including the United States, where laws regarding processing of Personal Data may be less stringent than the laws in your country. By providing your data, you consent to such transfer.

  5. Types of Data We Collect. “Personal Data” means data that allows someone to identify or contact you, including, for example, your name, address, e-mail address, as well as any other non-public information about you that is associated with or linked to any of the foregoing data. “Anonymous Data” means data that is not associated with or linked to your Personal Data; Anonymous Data does not, by itself, permit the identification of individual persons. We collect Personal Data and Anonymous Data, as described below.

    (a) Information You Provide to Us.

    • We may collect Personal Data from you, including but not limited to your first and last name, phone number, and e-mail address, and if you are a host, your home address. We will also collect other voluntary information, such as your merchandise and location preferences (if you use the Services as a guest), availability, and information relating to your home and household (if you use the Services as a host).

    • When you order products on our Website, we will collect all information necessary to complete the transaction, including your name, credit card information, billing information and shipping information. We do not store this information directly on our servers, but this information may be shared with third parties who help process and fulfill your purchases.

    • If you provide us feedback or contact us via e-mail, we will collect your name and e-mail address, as well as any other content included in the e-mail, in order to send you a reply.

    • When you post content (including space profiles) on our Website, the information contained in your posting will be stored in our servers and other users will be able to see it, along with your profile photo and any other information that you choose to make public on your public profile page (“Profile”). The information that you provide in your Profile will be visible to others, including anonymous visitors to the Website and may be shared by us on any social media or other online channels.

    • We may also collect Personal Data at other points in our Website that state that Personal Data is being collected.

    (b) Information Collected via Technology.

    • Information Collected by Our Servers. To make our Website and Services more useful to you, our servers (which may be hosted by a third party service provider) may collect information from you, including your browser type, operating system, Internet Protocol (“ IP ”) address (a number that is automatically assigned to your computer when you use the Internet, which may vary from session to session), domain name, and/or a date/time stamp for your visit.

    • Log Files. As is true of most websites, we may gather certain information automatically and store it in log files. This information includes IP addresses, browser type, Internet service provider (“ISP”), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information to analyze trends, administer the Website, track users’ movements around the Website, gather demographic information about our user base as a whole, and better tailor our Services to our users’ needs. For example, some of the information may be collected so that when you visit the Website or the Services again, it will recognize you and the information could then be used to serve advertisements and other information appropriate to your interests. Except as noted in this Privacy Policy, we do not link this automatically-collected data to Personal Data.

    • Cookies. Like many online services, we may use cookies to collect information. “ Cookies” are small pieces of information that a website sends to your computer’s hard drive while you are viewing the website. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our Website. This type of information is collected to make the Website more useful to you and to tailor the experience with us to meet your special interests and needs.

    • Pixel Tags. In addition, we may use “Pixel Tags” (also referred to as clear Gifs, Web beacons, or Web bugs). Pixel Tags are tiny graphic images with a unique identifier, similar in function to Cookies, that are used to track online movements of Web users. In contrast to Cookies, which are stored on a user’s computer hard drive, Pixel Tags are embedded invisibly in Web pages. Pixel Tags also allow us to send e-mail messages in a format users can read, and they tell us whether e-mails have been opened to ensure that we are sending only messages that are of interest to our users. We may use this information to reduce or eliminate messages sent to a user. We do not tie the information gathered by Pixel Tags to our users’ Personal Data.

    • How We Respond to Do Not Track Signals. We do not currently respond to “do not track” signals or other mechanisms that might enable Users to opt out of tracking on our site.

    (c) Information Collected from Third Party Sources.

    We may also acquire information about you from third-party sources and publicly available information, such as your Facebook and/or LinkedIn profiles. We may combine this information with the information otherwise collected by us and/or detailed throughout this Privacy Policy.

  6. Use of Your Personal Data

    (a) General Use.

    In general, Personal Data you submit to us is used either to respond to requests that you make, or to aid us in serving you better. We use your Personal Data in the following ways:

    • identify you as a user in our system;

    • provide improved administration of our Website and Services;

    • provide the Services you request;

    • conduct background checks on users who are hosts using a third-party service provider;

    • create a dossier about users who book appointments to pass along to the hosts associated with those appointments;

    • facilitate communication between hosts and guests in connection with potential or booked appointments;

    • improve the quality of experience when you interact with our Website and Services;

    • send you a welcome e-mail to verify ownership of the e-mail address provided during the host application process;

    • send you administrative e-mail notifications, such as confirmation of your scheduled appointments; and

    • send newsletters, surveys, offers, and other promotional materials related to our Services and for other marketing purposes of Outer.

    (b) User Testimonials and Feedback.

    We often receive testimonials and comments from users who have had positive experiences with our Services. We occasionally publish such content. When we publish this content, we may identify our users by their first and last name and may also indicate their home city. We obtain the user’s consent prior to posting his or her name along with the testimonial. We may post user feedback on the Website from time to time. We will share your feedback with your first name and last initial only. If we choose to post your first and last name along with your feedback, we will obtain your consent prior to posting you name with your feedback. If you make any comments on a blog or forum associated with your Website, you should be aware that any Personal Data you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these blogs and forums.

    (c) Creation of Anonymous Data.

    We may create Anonymous Data records from Personal Data by excluding information (such as your name) that makes the data personally identifiable to you. We use this Anonymous Data to analyze request and usage patterns so that we may enhance the content of our Services and improve Website navigation. We reserve the right to use Anonymous Data and aggregated and other de-identified information for any purpose and disclose Anonymous Data to third parties in our sole discretion.

  7. Disclosure of Your Personal Data

    We disclose your Personal Data as described below and as described elsewhere in this Privacy Policy.

    (a) Third Parties Designated by You.

    When you use the Services, the Personal Data you provide will be shared with the third parties that you designate to receive such information, including other websites.

    (b) Users.

    We will share your Personal data with other Users solely for the purpose of providing the Services.

    (c) Third Party Service Providers.

    We may share your Personal Data with third party service providers to: provide you with the Services that we offer you through our Website; to conduct quality assurance testing; to provide technical support; and/or to provide other services to Builder Finish Products. These third party service providers are required not to use your Personal Data other than to provide the services requested by Builder Finish Products.